Course Refund Policy
CyberTradingUniversity.com does not offer a refund of class(es) once the purchaser participates in the class(es) and/or accesses the archive file(s). Please note that accessing the archive file(s) is an act of participating in the class. Once the purchaser accesses the archive file(s), then he/she has waived all rights to refunds and/or cancellation of service.
Refunds will only be issued for lives classes purchases if a refund and cancellation of participation is requested at least two weeks (2) before the beginning of the start of the class. Refund or cancellation requests must be made in writing by email (email@example.com)and received two weeks (2) before the scheduled time of the class.
DVD, CD or Novelty Item Refund Policy
Purchase of CDs, DVDs and novelties are final sale items. These items may be exchanged only if the merchandise is damaged and/or approved by a CTU administrator. In some cases, a restocking fee of 20% of the purchase price is required when an item is returned by mail. Prices listed do not include shipping and handling charges.